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Súkromia

PRIVACY POLICY

We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of Burgenland Tourismus GmbH. The use of the Internet pages of the Burgenland Tourismus GmbH is possible without any processing of personal data. However, if a data subject wants to use special services of our enterprise via our website, processing of personal data could become necessary. If processing of personal data is necessary and there is no contractual or legal basis for such processing, or no overriding legitimate interest of the controller, we will obtain the consent of the data subject. The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation, and in accordance with the country-specific data protection regulations applicable to the Burgenland Tourismus GmbH. By means of this data protection declaration, our company would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration. As the controller, the Burgenland Tourismus GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be vulnerable to security risks, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. DEFINITIONS

The data protection declaration of Burgenland Tourismus GmbH is based on the terms used by the European Directive and Ordinance when issuing the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this Privacy Policy:

a) Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Person concerned

Data subject is any identified or identifiable natural person whose personal data are processed by the one responsible for data protection (controller).

c) Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling

Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

f) Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller or person responsible for processing

The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

h) Processor

Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

i) Recipient

A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

 j) Third party

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

k) Consent

Consent shall mean any freely given indication of the data subject's wishes for the specific case in an informed and unambiguous manner in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

2. NAME AND ADDRESS OF THE PERSON RESPONSIBLE FOR PROCESSING

The responsible party within the meaning of the GDPR, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

Burgenland Tourism GmbH
Johann Permayer-Strasse 13
A-7000 Eisenstadt
Tel.: +43 2682 633 840
E-Mail: info@burgenland.info
Website: https://www.burgenland.info/

Group Data Protection Officer
Landesholding Burgenland GmbH,
Horst Lesacher, LL.M.
Tel.: +43 5 9010 8018
E-Mail: datenschutz@landesholding-burgenland.at

3. COOKIES

The website of Burgenland Tourismus GmbH uses cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID. Through the use of cookies, the Burgenland Tourismus GmbH can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized in the sense of the user. Cookies allow us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is handled by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie. The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

4. COLLECTION OF GENERAL DATA AND INFORMATION

The website of the Burgenland Tourismus GmbH collects a series of general data and information every time a data subject or automated system calls up the website. These general data and information are stored in the log files of the server. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems. 

When using these general data and information, the Burgenland Tourismus GmbH does not draw any conclusions about the data subject. Rather, this information is needed (1) to deliver the content of our website correctly, (2) to optimize the content of our website and the advertising for it, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack. Therefore, the Burgenland Tourismus GmbH statistically analyzes anonymously collected data and information on one hand, and on the other hand, aims to increase the data protection and data security of our enterprise, and ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

5. REGISTRATION ON OUR WEBSITE

The data subject has the opportunity to register on the website of the controller by providing personal data. Which personal data is transmitted to the controller in the process results from the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be transferred to one or more processors, for example a parcel service provider, who will also use the personal data exclusively for an internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date and the time of registration are also stored. The storage of this data takes place against the background that only in this way can the misuse of our services be prevented and, if necessary, this data makes it possible to clarify committed crimes. In this respect, the storage of this data is necessary for the protection of the data controller. As a matter of principle, this data is not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.

The registration of the data subject by voluntarily providing personal data serves the purpose of the data controller to offer the data subject content or services (such as via the Burgenland Tourismus online store) which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have it completely deleted from the controller's database. The controller shall provide any data subject at any time, upon request, with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations. The entire staff of the controller shall be available to the data subject as contact persons in this context.

6. SUBSCRIPTION TO OUR NEWSLETTER

On the website of the Burgenland Tourismus GmbH, users are given the opportunity to subscribe to our company’s newsletter. The personal data transmitted to the controller when the user subscribes to the newsletter is specified in the input mask used for this purpose. In addition, the behavior of the data subjects (e.g. click behavior in the newsletter, inquiry and booking behavior, etc.) as well as the interest in individual products are processed for the purpose of advertising offered products in the form of an individual and specific newsletter.

For the newsletter dispatch we use the newsletter tool "NumBirds" of NumBirds CRM GmbH, Brixner Straße 3/3, A-6020 Innsbruck. The privacy policy published by NumBirds GmbH is available at numbirds.com/datenschutz/. Beyond this, no personal data collected as part of the newsletter service will be passed on to third parties.

Burgenland Tourismus GmbH informs its customers and business partners at regular intervals by means of a general newsletter about company offers and news about the entire destination Burgenland, including offers, competitions and events in connection therewith. Furthermore, the data subjects receive individual and specific newsletters based on their responses in the general newsletter. The newsletter of our company can basically only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter mailing or if, as a result of a contractual relationship, Burgenland Tourismus GmbH has an overriding legitimate interest in receiving the newsletter.

In the case of active registration for the newsletter, a confirmation email is sent to the email address entered by a data subject for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorized the receipt of the newsletter. You will also receive our newsletter if you have provided us with your email address when making your booking, ordered the Burgenland Card, or brochures and vouchers via our website. The legal basis for this is the legitimate interest of the responsible party pursuant to Art 6 para 1 lit f GDPR.

When registering for the newsletter, we also store the IP address of the computer system used by the data subject at the time of registration, as assigned by the Internet service provider (ISP), as well as the date and time of registration. The collection of this data are necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves the legal safeguarding of the controller.

The personal data collected in the context of a registration for the newsletter will be used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes in the technical circumstances. The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data, which the data subject has given us for the newsletter mailing, can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is also possible to unsubscribe from the newsletter mailing directly on the website of the controller at any time or to notify the controller of this in another way.

7. NEWSLETTER TRACKING

The newsletters of Burgenland Tourismus GmbH contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in such emails that are sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Burgenland Tourismus GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by the data subject. Such personal data collected via the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the newsletter dispatch and to better tailor the content of future newsletters to the interests of the data subject.

Furthermore, as part of the processing of a current booking, customers receive transactional communications regarding the booked product and complementary products via email to the contact details provided in the booking. Even after completion of the trip, customers regularly receive product recommendations from us by e-mail. Existing customers receive these product recommendations regardless of whether they have subscribed to a newsletter or whether they have consented to marketing communications by e-mail. In this way, customers are informed about products from our range according to their respective interests.

Product recommendations by e-mail to existing customers are based on the legal basis of Art. 6 (1) lit. f GDPR in conjunction with the relevant national laws.

For the creation of the newsletter and product recommendations, we use the service "NumBirds" from NumBirds CRM GmbH, A-6020 Innsbruck, Brixnerstraße 3/3. In order to protect the confidentiality of your personal data, we have entered into a data processing agreement with the company. However, we do not pass on any data beyond this to third parties. Data subjects are entitled at any time to revoke the declaration of consent submitted via the double opt-in procedure. After a revocation, the personal data will be deleted by the controller. Burgenland Tourismus GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. COMPETITIONS

During the implementation and processing of competitions of the responsible person, the name, address, e-mail address, telephone number, gender and age of the data subjects are processed. The legal basis for the processing of personal data in the implementation and handling of competitions is consent pursuant to Art 6 para 1 lit a GDPR. Furthermore, the personal data of the data subjects will not be passed on to third parties - apart from the dispatch of the prizes by the Austrian postal service. The personal data of the persons concerned (with the exception of the winners) will be deleted immediately after the evaluation and termination of the competition, at the latest within 14 days. The personal data disclosed by the individual winners will be stored for the purpose of answering queries about the prizes and for the duration of the warranty period (but no longer than 3 years from the date of dispatch of the prize). 

9. CONTACT POSSIBILITY VIA THE INTERNET SITE

The website of the Burgenland Tourismus GmbH contains legal requirements which enable a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purpose of processing or contacting the data subject. No disclosure of this personal data to third parties will take place.

10. ROUTINE DELETION AND BLOCKING OF PERSONAL DATA

The controller shall process and store personal data of the data subject only for the period necessary to achieve the purpose of storage or where provided for by the European Directive and Regulation or other legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

11. RIGHTS OF THE PERSON CONCERNED
a) Right to confirmation

Every data subject shall have the right, granted by the European Directive and the Regulation, to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right, he or she may, at any time, contact any employee of the controller.

b) Right to information

Any person concerned by the processing of personal data has the right granted by the European Directive and Regulation to obtain at any time from the controller, free of charge, information about the personal data stored about him or her and a copy of that information. Furthermore, the European Directive and Regulation has granted the data subject access to the following information:

  • the processing purposes
  • the categories of personal data that are processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
  • the existence of a right to obtain the rectification or erasure of personal data concerning him or her, or the restriction of processing by the controller, or a right to object to such processing
  • the existence of a right of appeal to a supervisory authority
  • if the personal data are not collected from the data subject: All available information about the origin of the data
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject

Furthermore, the data subject shall have the right to obtain information as to whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.
If a data subject wishes to exercise this right of access, he or she may, at any time, contact an employee of the controller.

c) Right to rectification

Every person affected by the processing of personal data has the right granted by the European Directive and Regulation to demand the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing.
If a data subject wishes to exercise this right to rectify, he or she may, at any time, contact any employee of the controller.

d) Right to erasure (right to be forgotten)

Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the controller without delay the erasure of personal data concerning him or her, where one of the following reasons applies and insofar as the processing is not necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
  • The data subject revokes the consent on which the processing was based pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR and there is no other legal basis for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been processed unlawfully.
  • The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to arrange for the erasure of personal data stored by the Burgenland Tourismus GmbH, he or she may, at any time, contact any employee of the controller. The employee of Burgenland Tourismus GmbH will arrange for the erasure request to be complied with immediately.
If the personal data was made public by the Burgenland Tourismus GmbH and our company is responsible pursuant to Art. 17 Para. 1 GDPR, Burgenland Tourismus GmbH shall implement reasonable measures, including technical measures, to compensate other data controllers for processing the personal data published, taking into account the available technology and the cost of implementation, in order to inform the data subject that he or she has requested from those other data controllers to erase all links to or copies or replications of the personal data, unless the processing is necessary. The employee of the Burgenland Tourismus GmbH will arrange the necessary in individual 

e) Right to restriction of processing

Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the controller the restriction of processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
  • The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
  • The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by the Burgenland Tourismus GmbH, he or she may, at any time, contact any employee of the controller. The employee of Burgenland Tourismus GmbH will arrange the restriction of the processing.

f) Right to data portability

Every person affected by the processing of personal data has the right granted by the European Directive and Regulation to receive the personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data were provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising the right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to obtain that the personal data be transferred directly from one controller to another controller where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.
In order to assert the right to data portability, the data subject may at any time contact any employee of the Burgenland Tourismus GmbH.

g) Right of objection

Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.
The Burgenland Tourismus GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.
If the Burgenland Tourismus GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data for such marketing. This also applies to profiling, insofar as it is related to such direct marketing. If the data subject objects to Burgenland Tourismus GmbH to the processing for direct marketing purposes, Burgenland Tourismus GmbH will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by the Burgenland Tourismus GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the Data Protection Act (GDPR), unless such processing is necessary for the performance of a task carried out in the public interest.
In order to exercise the right to object, the data subject may directly contact any employee of the Burgenland Tourismus GmbH or another employee. The data subject is also free to exercise his/her right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

h) Automated decisions in individual cases including profiling

Any data subject concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject and that law contains suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is made with the data subject's explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the data controller, or (2) it is made with the data subject's explicit consent, the Burgenland Tourismus GmbH shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, which include at least the right to obtain the data subject's involvement on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact any employee of the controller.

i) Right to revoke consent under data protection law

Every person affected by the processing of personal data has the right granted by the European Directive and Regulation to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the controller.

12. PRIVACY POLICY ON THE USE OF GOOGLE ANALYTICS (WITH ANONYMIZATION FUNCTION)

We use the "Google Analytics" service on our website to analyze website usage by users, which is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The service uses "cookies" - text files that are stored on your terminal device (for information on cookies, see point 3.). A web analysis service collects, among other things, data on which website a data subject came to a website from (so-called "referrers"), which sub-pages of the website were accessed or how often and for how long a sub-page was viewed. A web analysis is predominantly used for the optimization of a website and for the cost-benefit analysis of internet advertising.

We generally use the add-on "gat._anonymizeIp" (anonymization function) for web analysis via Google Analytics. By means of this add-on, the IP address of the internet connection of the person concerned is shortened and anonymized by Google Ireland Limited if access to our website is from a member state of the European Union or from another state party to the Agreement on the European Economic Area. This shortening eliminates the personal reference of your IP address. Google Ireland Limited uses the collected information to evaluate website usage and website activity and provides services related to internet usage.

The information generated will be transferred to Google's servers in the USA and stored there. The data processing in connection with Google Analytics as well as the possible data transfer to the USA is based on your consent pursuant to Art 6 para 1 lit a in conjunction with Art 49 para 1 lit a GDPR via the cookie banner. You can revoke your consent at any time with effect for the future by adjusting your preferences under "Edit cookie setting" on our website.

Here you can find more information about data usage by Google Ireland Limited: https://support.google.com/analytics/answer/6004245?hl=de

13. PRIVACY POLICY ON THE USE AND APPLICATION OF GOOGLE REMARKETING

The controller has integrated Google Remarketing services on this website. Google Remarketing is a function of Google AdWords that allows a company to display advertisements to Internet users who have previously visited the company's website. The integration of Google Remarketing thus allows a company to create user-related advertising and consequently to display interest-relevant advertisements to the Internet user.

The operating company of the Google Remarketing services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google Remarketing is the display of interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or to have them displayed on other websites, which are tailored to the individual needs and interests of Internet users.
Google Remarketing sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is enabled to recognize the visitor to our website when he or she subsequently visits websites that are also members of the Google advertising network. Each time a website is accessed on which the Google Remarketing service has been integrated, the Internet browser of the person concerned automatically identifies itself to Google. Within the scope of this technical procedure, Google obtains knowledge of personal data, such as the IP address or the user's surfing behavior, which Google uses, among other things, to display interest-relevant advertising.

The data processing in connection with Google Remarketing as well as the possible data transfer to the USA is based on your consent pursuant to Art 6 para 1 lit a in conjunction with Art 49 para 1 lit a GDPR via the cookie banner. You can revoke your consent at any time with effect for the future by adjusting your preferences under "Edit cookie setting" on our website.

By means of the cookie, personal information, for example the internet pages visited by the data subject, is stored. Each time you visit our website, personal data, including the IP address of the internet connection used by the data subject, may be transmitted to Google in the USA. This personal data is stored at most by Google in the USA. Google may pass on this personal data collected via the technical procedure to third parties. 

The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must search the link www.google.de/settings/ads in any of the internet browsers he or she uses and make the desired settings there.

Further information and the applicable Google privacy policy can be found at www.google.de/intl/de/policies/privacy/.

14. PRIVACY POLICY ON THE USE OF GOOGLE RECAPTCHA

On our website, we use Google reCAPTCHA to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Through this service, Google can determine from which website a request is sent as well as from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.

The legal basis for this data processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR via the cookie banner (for the cookies in detail see point 3.). The information generated via Google reCAPTCHA will be transferred to the servers of Google LLC in the USA if necessary and stored there. This possible data transfer to the USA also takes place on the basis of your consent pursuant to Art 49 para 1 lit a GDPR via the cookie banner. You can revoke your consent at any time with effect for the future by adjusting your preferences under "Edit cookie setting" on our website.

You have the option to prevent the storage of the cookie on your device by making the appropriate settings in your browser. Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Ireland Limited. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information about Google's privacy policy, please visit https://policies.google.com/privacy.

15. PRIVACY POLICY ON THE USE AND APPLICATION OF GOOGLE KEYWORDS

The controller has integrated Google AdWords on this website. Google AdWords is an Internet advertising service that allows advertisers to place ads in Google's search engine results as well as in the Google advertising network. Google AdWords allows an advertiser to specify certain keywords in advance, by means of which an ad is displayed in Google's search engine results exclusively when the user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, the ads are distributed to topic-relevant websites by means of an automatic algorithm and in compliance with the previously defined keywords.

The operating company of the Google AdWords services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertisements on the websites of third-party companies and in the search engine results of the Google search engine and to display third-party advertisements on our website.

If a data subject accesses our website via a Google ad, a so-called conversion cookie is stored by Google on the data subject's information technology system. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify the data subject. The conversion cookie is used to track whether certain subpages, for example the shopping cart from an online store system, have been called up on our website, provided that the cookie has not yet expired. Through the conversion cookie, both we and Google can track whether a data subject who has accessed our website via an AdWords ad has generated a sale, i.e. has completed or cancelled a purchase of goods.

The data and information collected through the use of the conversion cookie are used by Google to create visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other advertisers of Google AdWords receive information from Google by means of which the data subject could be identified.

The data processing in connection with Google AdWords as well as any data transfer to the USA is based on your consent pursuant to Art 6 para 1 lit a in conjunction with Art 49 para 1 lit a GDPR via the cookie banner. You can revoke your consent at any time with effect for the future by adjusting your preferences under "Edit cookie setting" on our website.

By means of the conversion cookie, personal information, for example the internet pages visited by the data subject, is stored. Each time the data subject visits our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the USA. This personal data is stored by Google in the USA. Google may pass on this personal data collected via the technical procedure to third parties.

The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the data subject. In addition, a cookie already set by Google AdWords can be deleted at any time via the internet browser or other software programs.

Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must call up the link https://adssettings.google.de/anonymous?hl=de from any of the internet browsers he or she uses and make the desired settings there.

Further information and the applicable Google privacy policy can be found at www.google.de/intl/de/policies/privacy/.

16. PRIVACY POLICY ON THE USE AND APPLICATION OF FACEBOOK

The controller has integrated components of the company Facebook on this website. Facebook is a social network.
A social network is a social meeting place operated on the Internet, an online community that generally allows users to communicate and interact with each other in virtual space. A social network can serve as a platform for sharing opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook allows users of the social network to create private profiles, upload photos and network via friend requests, among other things. The
operating company of Facebook is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland. If a data subject lives outside the USA or Canada, the controller of personal data is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland.
By each call of one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found
at developers.facebook.com/docs/plugins/. Within the scope of this technical procedure, Facebook obtains knowledge of which specific sub-page of our website is visited by the data subject.
If the data subject is logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject posts a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data.
Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is simultaneously logged into Facebook at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want this information to be transmitted to Facebook, he or she can prevent the transmission by logging out
of his or her Facebook account before accessing our website.
The data policy published by Facebook, which can be accessed
at de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

17. PRIVACY POLICY ON THE USE AND APPLICATION OF INSTAGRAM

The controller has integrated components of the service Instagram on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also to redistribute such data in other social networks. The
operating company of the Instagram services is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland.
By each call of one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Instagram component to download a representation of the corresponding component from Instagram. Within the scope of this technical procedure, Instagram receives knowledge about which specific subpage of our website is visited by the data subject.
If the data subject is logged in to Instagram at the same time, Instagram recognizes which specific sub-page the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject activates one of the Instagram buttons integrated on our website, the data and information thus transmitted will be assigned to the personal Instagram user account of the data subject and stored and processed by Instagram.
Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is simultaneously logged into Instagram at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not want this information to be transmitted to Instagram, he or she can prevent the transmission by logging out
of his or her Instagram account before accessing our website.
Further information and the applicable data protection provisions of Instagram can be found at help.instagram.com/155833707900388 and www.instagram.com/about/legal/privacy/.

18. PRIVACY POLICY ON THE USE AND APPLICATION OF FLOWBOX

To display social media content on our website, we use the service Flowbox of Flowbox AB, Riddargatan 17D, 114 57 Stockholm, Sweden (hereinafter referred to as "Flowbox"). In the process, user names on the respective social media platforms (e.g. Instagram) as well as content (in particular images or videos) are processed by Flowbox and displayed on our website, on which Flowbox is integrated. The legal basis for the data processing is the consent pursuant to Art 6 para 1 lit a GDPR, which is granted by setting the hashtags #jaburgenland directly under your social media posting. The consent granted can be revoked at any time by sending an email to web@burgenland.info, stating the contact details and your username. Further legal information on the use of your image material can be found at: https://www.burgenland.info/jaburgenland.

Further information on data processing by Flowbox is available at https://getflowbox.com/privacy.

19. PRIVACY POLICY ON THE USE AND APPLICATION OF YOUTUBE

The controller has integrated YouTube components on this website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete film and TV shows, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
By each call of one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information on YouTube can be found at www.youtube.com/yt/about/de/. Within the scope of this technical procedure, YouTube and Google receive knowledge of which specific sub-page of our website is visited by the data subject.
If the data subject is logged into YouTube at the same time, YouTube recognizes which specific sub-page of our website the data subject is visiting by calling up a sub-page that contains a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google always receive information via the YouTube component that the data subject has visited our website if the data subject is simultaneously logged into YouTube at the time of calling up our website; this takes place regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google, he or she can prevent the transmission by logging out
of his or her YouTube account before accessing our website.
The privacy policy published by YouTube, which can be found
at www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.

20. METHOD OF PAYMENT: DATA PROTECTION PROVISIONS REGARDING IMMEDIATE BANK TRANSFER AS A METHOD OF PAYMENT

The controller has integrated components of instant payment (=Sofortüberweisung) via Klarna on this website. Instant payment is a payment service that enables cashless payment of products and services on the Internet. Instant payment depicts a technical procedure through which the online merchant immediately receives a payment confirmation. This enables a merchant to deliver goods, services or downloads to the customer immediately after the order is placed.
The operating company of instant payment is SOFORT GmbH, Fußbergstraße 1, 82131 Gauting, Germany.
If the data subject selects "instant payment" as a payment option during the ordering process in our online store, data of the data subject will be automatically transmitted to instant payment. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing.
During the purchase transaction via instant payment, the buyer transmits the PIN and the TAN to Sofort GmbH. Instant payment then carries out a transfer to the online merchant after a technical check of the account balance and retrieval of further data to check the account coverage. The online merchant is then automatically notified of the execution of the financial transaction.
The personal data exchanged with instant payment are first name, last name, address, email address, IP address, phone number, cell phone number or other data necessary for payment processing. The purpose of transmitting the data is payment processing and fraud prevention. The controller will also transmit other personal data to instant payment if there is a legitimate interest for the transmission. The personal data exchanged between instant payment and the controller may be transmitted by instant payment to credit reporting agencies. The purpose of this transmission is to check identity and creditworthiness.
Instant payment may pass on the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary for the fulfillment of contractual obligations or the data is to be processed on behalf.
The data subject has the option to revoke the consent to the handling of personal data at any time vis-à-vis Instant payment. A revocation does not affect personal data that must necessarily be processed, used or transmitted for (contractual) payment processing.
The applicable data protection provisions of Instant payment via Klarna can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.

CREDIT CARD PAYMENT PRIVACY POLICY

When paying by credit card, card data is forwarded to your credit card issuer via the payment service provider Datatrans AG, Kreuzbühlstrasse 26, 8008 Zurich and the credit card acquirer for the purpose of authorizing payment. If you decide to pay by credit card, you will be asked to enter all mandatory information. The legal basis for the forwarding of the data is the fulfillment of a contract in accordance with Art. 6 Para. 1 lit. b EU- GDPR. Datatrans also complies with current security standards, in particular the Payment Card Industry Data Security Standard (PCI DSS). Regarding the processing of your credit card information by the above-mentioned third parties, we ask you to also read the General Terms and Conditions as well as the privacy policy of your credit card issuer.

21. LEGAL BASIS OF THE PROCESSING

Art. 6 para. 1 lit. a GDPR serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for a delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 (1) (b) GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation by which a processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para 1 lit. c GDPR. In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. In that case, the processing would be based on Art. 6 para. 1 lit. d GDPR. Finally, processing operations could be based on Art. 6(1)(f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2 of the GDPR).

22. LEGITIMATE INTERESTS IN PROCESSING PURSUED BY THE CONTROLLER OR A THIRD PARTY

If the processing of personal data is based on Article 6 para 1 lit. f GDPR, our legitimate interest is the performance of our business activities for the benefit of the well-being of all our employees and our shareholders.

23. DURATION FOR WHICH THE PERSONAL DATA ARE STORED

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data are routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract.

24. LEGAL OR CONTRACTUAL REQUIREMENTS FOR THE PROVISION OF PERSONAL DATA; NECESSITY FOR THE CONCLUSION OF THE CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE PERSONAL DATA; POSSIBLE CONSEQUENCES OF NON-PROVISION

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data by the data subject, the data subject must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.

25. THE COMMITMENT OF AN AUTOMATIZED DECISION, INCLUDING THE PROCESSING OF PERSONAL ASPECTS

We process the behavior of the data subjects (e.g. click behavior in the newsletter, inquiry and booking behavior, etc.) as well as the interests of the data subjects in individual products for the purpose of advertising offered products in the form of an individual and specific newsletter (for more information, see point 6.). In addition to this individual and specific newsletter, the data subjects receive a general newsletter from Burgenland Tourismus GmbH.

The advantage for the data subject is that he or she receives advertising in which he or she is likely to be interested based on his or her behavior in the general newsletter. The data subject thus participates in advertising measures that are likely to be relevant to him or her, for example, he or she receives more information about cycling and hiking trails and related events in the destination Burgenland. For this purpose, the data controller will automatically process the personal master data, the e-mail address and the behavioral and interest data in order to carry out individual and specific advertising and marketing measures.

This is data processing as defined in Art. 4 Z 4 GDPR. The processing of personal aspects means the analysis of certain characteristics, e.g. in order to get to know certain leisure activities better. It is noted that no assessments of the economic or social situation of data subjects are made. No location-based profiles are created about individual persons either.

The legal basis for the processing of personal data by the responsible party is Art 6 para 1 lit f GDPR (legitimate interest), namely the promotion of specific products, competitions, events or advantage offers. It is in the legitimate interest of the controller to play out advertising measures as efficiently as possible. The data subject has the right to object to the use of his or her data for advertising purposes at any time, whereby the data subject may, for example, continue to use the Burgenland Card or take advantage of other benefits in the event of an objection. In addition, the data subjects are entitled to all other data subject rights pursuant to Art. 15 et seq. of the GDPR (see point 11.).

 

Privacy policy for Burgenland Card

Data protection has the highest priority at Burgenland Tourismus GmbH. By means of the present data protection declaration, the cardholders of the Burgenland Card are informed both about the type and scope of the processing of their personal data and about their rights in connection with the data processing in connection with the Burgenland Card.

1. What data are processed and from where do these data come?

In the course of registering for the Burgenland Card, you have provided us with the following personal data (necessary mandatory data and, if applicable, voluntary data):


  • First name and last name
  • Title presented/subsequent
  • Street, house number, postal code, city
  • gender
  • Date of birth
  • E-mail address (mandatory for digital map)
  • Permission for newsletter
  • signature
  • Length of stay (arrival/departure)
  • assigned accommodation partner business
  • IP address at registration (as part of online pre-registration).

When using the Burgenland Card, the following additional personal data is processed:


  • Reference to the registration data and the accommodation partner business.
  • Card ID
  • Card number
  • Date of issue
  • Card status
  • Validity period
  • Service usage (first and last use, bookings, transaction logging, usage cycle, billing data).
  • Card type (mobile or digital card, printed card)
  • Duplicates (date of creation, number)
  • Date of card blocking/unblocking.


The data is required to establish identity on the one hand and to determine the period of validity of the Burgenland Card at the respective partner business on the other hand, and to enable billing of the benefits between partner businesses, Burgenland Tourismus GmbH and, if applicable, the accommodation partner businesses.

2. For what purposes and on what legal basis are the data processed?

The processing of data for the purpose of registration and processing of the Burgenland Card is based on your consent (Art 6 para 1 lit a DSGVO). Any consent given can be revoked by you at any time with effect for the future by sending an e-mail to datenschutz@burgenland.info or by post to Burgenland Tourismus GmbH, Johann Permayer-Straße 13, 7000 Eisenstadt.

The processing of data for the purpose of sending advertising by post, e.g. advertising of tourist products or offers and competitions (see point 6) is based on the legitimate interest (Art 6 para 1 lit f DSGVO) of us and our partner companies. You have the right to object to the use of your data for advertising purposes. You can then still make use of all tourist services of the partner businesses to the extent offered at a reduced rate or free of charge.

3. WHO RECEIVES MY PERSONAL DATA?

In order to provide you with an exemplary service, we may disclose your personal data to natural and legal persons who are, however, obliged to process this data in accordance with the legal data protection regulations. Also, certain personal information about you may be provided to other companies with whom we have partnered in the tourism industry or who work on our behalf to provide products and services to you on our behalf. These companies may help us process information, deliver products to you, manage and maintain customer data or provide customer service, evaluate your interest in our products and services, conduct customer research, or conduct customer satisfaction surveys. These companies are also required to protect your personal information in accordance with our Privacy Policy to protect privacy rights. Similarly, we may be required by law or legal process to disclose your personal information.

A contract on the commissioned processing of personal data has been concluded with all processors, in which each processor guarantees you and us that it has taken all necessary technical and organizational measures to protect your data in accordance with the law and to use it exclusively for processing the Burgenland Card. The processors process personal data exclusively on the instructions of Burgenland Tourismus GmbH and are only given access to personal data to the extent that this is absolutely necessary for the fulfillment of their tasks.

We only use such processors that are based within the European Union and are subject to the GDPR.

In order to claim benefits, you must present the Burgenland Card, on which your data is displayed, to the service provider and thus, in principle, also disclose your personal data yourself. Your personal data will be transmitted by us to partner companies (see www.card.burgenland.info) or vice versa for the purpose of administration and processing of the Burgenland Card, if and to the extent that the Burgenland Card is used within the scope of a business relationship of the cardholder with the respective partner company.

In the course of processing the Burgenland Card, the following recipients will have access to your personal data:

· Accommodation partner businesses (issuance and issue of the Burgenland Card)

· Public issuing office (issuing and issuing of the Burgenland Card)

· Service, bonus and super bonus partner businesses that provide services on the basis of the Burgenland Card and where you make use of Burgenland Card services (verification of the validity of the Burgenland Card and thus of the entitlement to receive services).

· Tourismusverband Nordburgenland, Tourismusverband Mittelburgenland-Rosalia, Tourismusverband Südburgenland (technical support for partner businesses)

· Feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck (Technical System Provider)

· Mag. Gerfried Fleckl, Pladenfeld 11, 5112 Lamprechtshausen (preparation of accounting documents)

· For the 2021/22 season: Neusiedler See Tourismus GmbH and its partner businesses (verification of the validity of the Burgenland Card and thus of the entitlement to receive services)

· eyepin GmbH, Billrothstraße 52, 1190 Vienna (as service provider for newsletter delivery)

· NumBirds CRM GmbH, Brixner Straße 3/3, 6020 Innsbruck, Austria (as service provider for the newsletter delivery)

· Other processors: e.g. printing company, Österreichische Post AG (production of printed materials and postal dispatch of same)

· Employees of Burgenland Tourismus GmbH

· Public-law auditing bodies (e.g.: Court of Audit)

· Data Protection Officer

· Legal representative

4. HOW IS MY PERSONAL DATA PROTECTED?

Burgenland Tourismus GmbH takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration and destruction.

5. HOW LONG WILL MY DATA BE STORED?

The personal data processed for the Burgenland Card will be stored until your revocation, otherwise deleted or anonymized after 36 (thirty-six) months from registration for the Burgenland Card. Longer storage only takes place if and insofar as this is necessary due to mandatory corporate or tax law retention obligations, or for purposes of evidence.

If your data is processed for the purpose of sending electronic mail (e.g.: newsletter), we will delete it until you revoke it, otherwise 36 months after you last contacted us.

6. WILL I RECEIVE ELECTRONIC ADVERTISING FROM BURGENLAND TOURISMUS GMBH IN THE FUTURE?

Name, e-mail address, gender and age are processed by those responsible for sending the electronic (general) newsletter about tourist products or offers, events and competitions (also of the partner companies). In addition, the behavior of the data subjects (e.g. click behavior in the newsletter, inquiry and booking behavior, etc.) as well as the interest in individual products is processed for the purpose of advertising offered products in the form of an individual and specific newsletter (for more information, see point 25. of the general privacy policy).

The partner company has given us an undertaking that it will not send you any electronic advertising based on the personal data we have provided to it from the Burgenland Card system or based on the issue and use of a Burgenland Card service. If you should wish to do so, this can only be done on the basis of your own consent to the partner company.

The legal basis for sending newsletters during an ongoing contractual relationship and for a period of 3 years beyond the contractual relationship is the overriding legitimate interest of the responsible party pursuant to Art 6 para 1 lit f GDPR. Before the expiry of these 3 years, the data subject may give his or her express consent in accordance with Art 6 (1) a GDPR for the sending of newsletters, provided that he or she wishes to continue to be served with newsletters from Burgenland Tourismus GmbH. Consent given can be revoked by you at any time with effect for the future in writing by sending an e-mail to datenschutz@burgenland.info or by post to Burgenland Tourismus GmbH, Johann Permayer-Straße 13, 7000 Eisenstadt.

7. IS MY DATA SAFE WITH BURGENLAND TOURISM?

Burgenland Tourismus has created suitable technical and organizational measures to secure the personal data processed within the framework of the Burgenland Card against loss, destruction and unauthorized access. The measures also relate to the storage of the Cardholder's personal data as well as to their transmission between Burgenland Tourismus GmbH and the partner businesses.

8. WHAT RIGHTS DO I HAVE?

You have the following data subject rights within the meaning of the GDPR: Right to information, right to rectification, right to erasure, right to restriction of data processing, right to data portability, right to object as well as the right to revocation.

If we process your data unlawfully, you have the right to lodge a complaint with the Austrian Data Protection Authority.

9. WHO IS RESPONSIBLE FOR DATA PROCESSING AND WHO CAN YOU CONTACT?

The Burgenland Card is administered jointly by Burgenland Tourismus GmbH and the partner businesses [1] in accordance with Art 26 GDPR. For this reason, an agreement on joint data processing pursuant to Art 26 GDPR was concluded regarding the data processing "Burgenland Card". The applicable legal basis for the processing of personal data for Burgenland Tourismus GmbH and the partner businesses is Art 6 para 1 lit b GDPR (contract performance).

Responsible for the exercise of the rights of the data subjects as well as the information obligations within the meaning of the General Data Protection Regulation as defined in Art. 4 No. 7 GDPR and the Data Protection Act is the:

Burgenland Tourismus GmbH
Johann Permayer Straße 13
7000 Eisenstadt
Tel. +43 2682 63384
E-Mail: info@burgenland.info

For inquiries regarding data protection, you are welcome to contact us by e-mail at datenschutz@burgenland.info or by mail at Burgenland Tourismus GmbH, Johann Permayer-Straße 13, 7000 Eisenstadt. The data protection officer of Burgenland Tourismus GmbH can be reached at datenschutz@landesholding-burgenland.at.

[1] Partner businesses is the umbrella term for accommodation partner businesses, service partner businesses, super bonus businesses and bonus partner businesses. Accommodation partner businesses are accommodations in Burgenland that offer guests the Burgenland Card.

Service, bonus and super bonus partner businesses offer Burgenland Card holders free services, bonus services or discounts.


Subject to change, as of 29.06.2022